Updated: December 13, 2013
Personal Information Collected
We collect information from you in various ways when you use our Sites. We may collect personal information you directly provide on our Sites. In addition, we may collect personal information you generate as a user of our Sites. Information we may collect includes name, email address and phone number.
In addition, some information may be automatically collected when you visit our Sites. For example, it is standard for your Web browser to automatically send information to every Web site you visit, including ours. That information includes your computer’s Internet Protocol (IP) address, access times, browser type and language, and referring Web site addresses. We may also collect information about your computer’s operating system and information about your usage and activity on our Sites. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user-base as a whole.
We link the information we store in cookies to any personally identifiable information you submit while on our site. If you prefer not to receive cookies on this website, you can set your browser (such as internet explorer, Google Chrome, Mozilla Firefox, etc.) to warn you before accepting cookies and refuse the cookie when your browser alerts you to its presence. You can set your browser not to accept cookies, but if you do so or if you reject a cookie, you may not be able to access some of the features or services of our Sites.
Use of Personal Information We Collect
We use your personal information to provide you with services, to operate and improve our Sites, to send you messages, and for other purposes described in this Policy or disclosed to you on our Sites or in connection with our services. For example, we may use the information we collect from you on our Sites:
to register you for an account with us;
to process your application to become a partner;
to personalize and improve your experience on our Sites;
to respond to comments and questions and provide customer service;
to deliver service messages and other services and content you request and to send information related to accounts d services, including confirmations, invoices, technical notices, updates, security alerts, and support and ministrative messages;
to send you information about new promotions, products, and services offered by STAAR and our selected partners;
to conduct an aggregated analysis of the performance of promotions; and
to use Remarketing with Google Analytics to advertise online.
STAAR may store and process personal information in the United States or in other countries.
Sharing of Personal Information
We use third parties, such as a credit card processing company to bill you for services, an email service provider to send out emails on our behalf, a company to provide our forums and an employment resources company to process job applications. When you sign up for our services, we will share the personal information you provide only as necessary for the third party to provide that service.
We do not share your personal information with third parties other than as described above and as follows:
with Service Providers who are working on our behalf and need access to your information to carry out their work for us;
Security of Your Personal Information
STAAR takes reasonable security measures to protect your personal information to prevent loss, misuse, unauthorized access, disclosure, alteration, and destruction. Please be aware, however, that despite our efforts, no security measures are impenetrable.
If you use a password on our Site, you are responsible for keeping it confidential. Do not share it with any other person. If you believe your password has been misused, please advise us immediately
Choices about Use of Your Information
You may “opt-out” of receiving promotional emails from STAAR by following the instructions in those emails. You may also send requests relating to promotional messages and your permission for sharing information with third parties for their marketing purposes by emailing [email protected] Opt-out requests will not apply to transactional service messages, including messages about any current STAAR account or services.
Updating and Accessing Your Personal Information
If your personal information changes, we invite you to correct or update your information as soon as possible. You can request changes or access to your information by emailing [email protected]
We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account, request that we no longer use your information to provide you services or delete your personal information, contact us at [email protected] We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Access and Correction
STAAR respects your right to access and correct your Personal Information. You may update your Personal Information at any time by contacting us via email at [email protected] You can also write us at the address in the Questions about This Policy section below. If you send us a letter, please provide your name, address, email address, and detailed information about the change you would like to make. We will take reasonable steps to update or correct personally identifiable information in our possession, or to delete information in our possession that you have previously submitted via this Site upon request.
Notice to Residents of Countries outside the U.S.
STAAR is headquartered in the United States of America. Your Personal Information may be accessed by or transferred to the United States or to our affiliates and data processors elsewhere in the world. By providing us with your Personal Information, you consent to this transfer to the U.S. which your country may not consider to provide for adequate privacy protections. We will always protect the privacy and security of your personal information as expressed in this policy, regardless of where it is processed or stored.
Privacy Policies of Third Parties
This Privacy Statement only addresses the use and disclosure of information by STAAR. We may provide links to outside websites or advertisements for third parties that have their own privacy policies and data collection, use and disclosure practices. Our business partners have their own privacy policies too. We encourage you to familiarize yourself with the privacy statements provided by all third parties prior to providing them with information or taking advantage of an offer or promotion.
The STAAR website and applications are not intended to attract children, and we do not knowing collect any Personal Information of anyone under the age of 13. If you believe your child is using our website, please contact us at [email protected] so we can investigate and delete any inappropriate information.
Links to Other Sites
Our Site includes links to other Web sites whose privacy practices may differ from those of STAAR. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any Web site you visit.
We post customer testimonials on our web site which may contain personally identifiable information. We do obtain the customer’s consent via email prior to posting the testimonial to post their name along with their testimonial. If you wish to request that your testimonial be removed you may do so by emailing us at [email protected]
Our Web site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at [email protected] In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
Changes to This Policy
STAAR may change this Policy from time to time, including using collected information for new, unanticipated uses not previously disclosed. If we make any changes to this Policy to reflect changes in collection or dissemination of information, we will change the “Last Updated” date above. We encourage you to review this Policy whenever you visit our Sites to understand how your personal information is used.
If you have applied for employment with STAAR, the Personal Information submitted with your job application will be used to process and consider your job application. STAAR will not sell the information on your application to unaffiliated third-parties for their marketing purposes. We may share the information on your applications with recruiters, consultants, attorneys, background services and our affiliates. The information on your application may also be used for certain regulatory, compliance and legal purposes, consistent with this Privacy Statement.
To the extent the Personal Information you provide contains details of your: racial or ethnic origin; political opinions or beliefs; religious beliefs; membership in a trade union or political party; physical or mental health condition; sexual life; commission (or alleged commission) of an offence or related proceedings; job evaluations or educational records, you expressly authorize STAAR to handle such details for the purposes of your job application and for the other purposes described herein.
By submitting information to us online, you are sending it to the United States, where it will be subject to the protections afforded under US laws that may be different from the laws in your country and which your country may consider not to provide adequate privacy protections. If you do not agree that your submission of your application information will be governed solely by United States law, STAAR will not accept your application.
California Privacy Rights
California Civil Code Section 1798.83 entitles California customers to request information concerning whether a business has disclosed Personal Information to any third parties for the third parties’ direct marketing purposes. STAAR will not sell or share your Personal Data for marketing purposes without your consent.
California customers who wish to request further information about our compliance with this law or have questions or concerns about our privacy practices and policies may contact us at [email protected], or write to us at STAAR Surgical Company c/o Legal Dept., 1911 Walker Ave., Monrovia, CA 91016.